Privacy Policy

Last Updated: February 11, 2026

Wertz Industries ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including our SMS-based lead qualification and notification services.

Information We Collect

We collect information you provide directly to us, including:

• Contact Information: Name, phone number, email address
• Service Request Details: Information about the services you're requesting (e.g., HVAC repair, plumbing service)
• Communication Records: SMS messages and other communications exchanged through our platform
• Device Information: Information about the device you use to access our services

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process and fulfill your service requests
• Send you transactional SMS messages related to your service requests
• Send appointment confirmations and reminders
• Communicate with you about your inquiries
• Comply with legal obligations

SMS Communications

When you provide your phone number through a service request form, you consent to receive SMS messages from us related to your inquiry. These messages may include:

• Confirmation of your service request
• Questions to clarify your service needs
• Appointment scheduling and reminders
• Service-related updates

Message frequency varies based on your interactions. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP to any message. Reply HELP for assistance.

Information Sharing

We do not sell, rent, or trade your personal information to third parties for marketing purposes. Your phone number will not be shared with third parties for their marketing use.

We may share your information with:

• Service Providers: The contractor or business you're requesting service from
• Technology Partners: Companies that help us deliver our services (e.g., SMS providers), who are bound by confidentiality obligations
• Legal Requirements: When required by law or to protect our rights

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of SMS communications

Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Wertz Industries
Email: privacy@wertzindustries.com
Website: wertzindustries.com