Review Reply Autopilot monitors your reviews, drafts personalized responses in your brand voice, and publishes them in minutes -- not days.
You're great at the work. But when a customer takes the time to leave a review and hears nothing back, it sends a message -- just not the one you want.
67% of consumers say they'd think more highly of a business that responds to reviews. Silence tells them you don't care.
A 1-star review with no response is a permanent billboard. A thoughtful reply can turn it into proof that you handle problems professionally.
You're running jobs, managing techs, and handling dispatching. Writing 10 personalized review responses a week is the last thing on your list.
Four steps from review posted to response published. Personalized, on-brand, and fast.
A new review appears on Google, Yelp, or Facebook. The system detects it within minutes.
A personalized response is generated in your brand voice, referencing the reviewer's name and specific details.
Positive reviews auto-publish. Negative reviews are held for your review. You set the rules.
Response published to the platform. Your customer sees a reply in minutes instead of days (or never).
Here's what happens when a customer leaves a review. Automatic, personal, and fast.
Amazing service! Our AC went out on a Saturday afternoon and they had a tech out within 2 hours. Carlos was professional, explained everything clearly, and had us back up and running before dinner. Will definitely call again.
The AI matches your brand tone -- friendly, professional, or casual. It references the reviewer by name and mentions specific details from their review.
Auto-publish 4-5 star reviews instantly. Hold 1-3 star reviews for your personal touch. Or review everything before it goes live. Your call.
When a 1-2 star review lands, you get an instant SMS + email alert. The system drafts a response but never auto-publishes without your approval.
Track response rate, average response time, sentiment trends, and rating changes over time. Know exactly what's working.
Monitor, respond, analyze, improve. All on autopilot.
Google Business Profile, Yelp, and Facebook monitored from a single dashboard. New reviews detected within minutes.
Configure your tone: professional, friendly, casual, or fully custom. The AI learns from your edits and gets better over time.
Auto-publish positive reviews. Hold negatives for manual review. Different rules for different star ratings. You're always in control.
Every reply references the reviewer's name and specific details from their review. No generic "Thanks for your feedback!" templates.
1-2 star reviews trigger instant SMS + email alerts. Draft response ready for your approval. Never caught off guard.
Response rate, average response time, sentiment trends, rating trajectory, and platform breakdown. All in one view.
When Opportunity Router recovers a missed call and turns it into a booked job, that happy customer leaves a 5-star review. Review Reply Autopilot closes the loop with a fast, professional response -- turning a recovered lead into a public testimonial.
Learn about Opportunity Router →No per-review fees. No platform surcharges. No long-term contracts.
Try it free for 14 days. Connect your platforms, see the AI draft responses to your real reviews, and decide if it's worth it. No credit card required to start.
During setup, we analyze your existing review responses and ask about your preferred tone (professional, friendly, casual, or custom). The AI uses this profile to generate replies that sound like you wrote them. You approve the first batch to fine-tune, and the system learns from your edits.
Google Business Profile, Yelp, and Facebook are supported at launch. Additional platforms are added based on customer demand. The Professional and Multi-Location plans include all platforms.
Absolutely. You set the rules: auto-publish 4-5 star reviews, hold 1-3 star reviews for your personal approval, or review everything before it goes live. You are always in control.
Negative reviews (1-2 stars) trigger an instant alert via SMS and email. The system drafts a professional, empathetic response for your review, but never auto-publishes negative review replies without your approval.
Yes. Each location gets its own monitoring, brand voice profile, and dashboard. You can manage all locations from a single login or assign location managers with their own access.
No. The replies are personalized, reference specific details from the review, and match your brand voice. They read like a thoughtful response from the owner -- because that's exactly what they're trained to sound like.
No long-term contracts. Pay month-to-month and cancel anytime. Every plan starts with a free 14-day trial so you can see the quality of the AI-generated responses before committing.
Every unanswered review is a missed opportunity to build trust, win new customers, and show your existing ones you care.
Start Your Free Trial14-day free trial. No credit card required. See real AI responses to your real reviews.